Result Status Automation
Patients check safe report-ready status without calling reception repeatedly.
1
Status request
2
Safe status check
3
Staff log
4
Portal update
Use cases
Practical workflows for the work your lab already handles.
Each use case keeps staff visible, patients informed, and sensitive workflows controlled.
Patient-to-Doctor Sharing
Patients can share a result with a doctor through email OTP and safe PDF access.
1
Patient shares
2
Email OTP
3
PDF view
4
Next action
Lab CRM & Referrals
Referral links, campaigns, and doctor interest enter a simple CRM queue.
1
Lead captured
2
Source tracked
3
Staff follows up
4
Conversion note
Home Sample Collection
Home collection requests become reviewable tasks with assignment and status.
1
Patient request
2
Staff review
3
Assignment
4
Visit status
Appointment Reminders
Booked appointments trigger reminders and staff delivery visibility.
1
Booking
2
Template
3
Reminder
4
Follow-up
Staff Roles & Permissions
Admins and HODs can control what each staff group can see and do.
1
Invite staff
2
Assign role
3
Limit access
4
Audit action
Lab Staff Task Queue
Calls, portal requests, and CRM follow-ups become assigned tasks.
1
Request
2
Priority
3
Owner
4
Due date
Book a Lab Workflow Audit
We review your patient communication, result-status process, home collection flow, staff tasks, and reporting bottlenecks. Then we show where automation can save time safely.