Solution: integration readiness

Plan hospital and EHR integrations by direction, not assumption.

Map APIs, FHIR/SMART, HL7, CSV, and result delivery to each client system.

Problem

The workflow gap

Hospitals, EHRs, LIS platforms, and small labs do not integrate the same way. A safe rollout starts by deciding who sends data, who receives data, which credentials are exchanged, and which standards are actually supported.

Direction-aware setup

Tenant credentials

FHIR/SMART readiness

HL7 gateway planning

CSV/API fallback

Audit-safe rollout

Synthetic demo workspace

Lab Ops dashboard

Today’s order-to-result workflow

Live demo data

Orders today

18 awaiting sample

Results pending approval

6 critical review tasks

QC runs

2 require supervisor review

HMO claims

11 awaiting response

Active workflow queue

Role filtered

Patient A.

CBC order

Sample collected

Owner: Reception

Patient B.

Chemistry panel

Result entry

Owner: Scientist

Patient C.

HMO claim

Submitted

Owner: Billing

Patient D.

Doctor share

OTP verified

Owner: CRM

Patient	Workflow	Owner	Status
Patient A.	CBC order	Reception	Sample collected
Patient B.	Chemistry panel	Scientist	Result entry
Patient C.	HMO claim	Billing	Submitted
Patient D.	Doctor share	CRM	OTP verified

Result approval lane

Approved report queued for release

Critical value review pending

Doctor PDF share generated

Integration health

80% of analyzer/LIS messages synced, 5 in retry queue

Synthetic demo workspace for sales education.

Integration patterns

What connects to what?

Use these patterns in demos to explain whether Lab Ops gives the hospital an endpoint, or the hospital gives Lab Ops EHR/FHIR access.

Receive orders from hospital/EHR

Lab Ops provides tenant-specific API or webhook details so the hospital can push orders, demographics, or updates into the lab workspace.

Pull approved FHIR/SMART data

The hospital/EHR provides the FHIR issuer, client ID, scopes, and secret where required. Lab Ops reads only approved resources.

Send results back

Lab Ops can deliver results to a hospital-provided endpoint, or expose a tenant result API/webhook depending on the client system.

Fallback without full EHR access

CSV, spreadsheet, and simple REST API workflows let the lab start before a full HL7/FHIR project is approved.

Workflow

How the solution works

A simple implementation path before deeper hospital or LIS integration is approved.

Choose direction

Exchange credentials

Test sandbox flow

Map resources/messages

Go live with controls

Sales education

Phased integration path

Position the product as integration-ready without promising automatic compatibility with every EHR.

Phase 1: map what sends data, receives data, and owns approval

Phase 2: start with CSV/API or sandbox SMART/FHIR testing

Phase 3: configure tenant credentials, scopes, mappings, and audit logs

Phase 4: move to hospital-approved production endpoints after sign-off

Compatible systems only

Readiness checklist

SMART/FHIR is powerful, but not universal.

A SMART launcher sandbox proves the launch and authorization flow. A real hospital project still needs EHR app registration, approved scopes, resource availability, and IT/security review.

SMART on FHIR compatibility

Confirm the EHR supports SMART launch, app registration, callback URLs, and approved FHIR scopes.

FHIR resource availability

Confirm which Patient, ServiceRequest, Observation, DiagnosticReport, Specimen, or report resources are actually exposed.

HL7 v2 pathway

Confirm whether orders/results need an HL7 gateway, message profile, ACK behavior, and test message exchange.

Credential control

Use tenant-specific credentials, rotation, revocation, audit logs, and no shared global hospital API keys.

Map this to your lab and hospital workflow.

We review your current systems, staff roles, integration direction, credentials, standards, and approval process before recommending rollout steps.

Book Workflow Audit